Workshare

Background and contacts

About Workshare

Workshare is a leading provider of secure enterprise collaboration applications. The Workshare platform allows individuals to easily create, share, and manage high-value content anywhere, on any device. Workshare enhances the efficiency of the collaborative process by enabling content owners to accurately track and compare changes from contributors simultaneously. The integrated Workshare platform also reduces the commercial risk posed by inadvertently sharing confidential or sensitive documents. More than 1.8 million professionals in 70 countries use Workshare’s award-winning desktop, mobile, tablet, and online applications. For more information visit http://www.workshare.com or follow Workshare on twitter at http://www.twitter.com/workshare.

About The Digital Newsroom

The Workshare Digital Newsroom is a simple and useful resource for you to keep track of all the latest news stories. High resolution images and complete press releases are available to download from here, and you can connect with our various social media profiles easily. Suggestions for improvements are welcome.

Contact Details

Manifest London
Neil Hallmark & Julian Obubo
t. 0203 1379 270
workshare@manifestlondon.co.uk

Workshare

Workshare Extends Customer Support to 24/7/365

Workshare, a leading provider of secure enterprise collaboration applications, today announced that it has restructured its support process to enhance its customer experience. Workshare now offers customer support 24/7/365, enabling it to reduce response times and improve time to resolution.

Workshare’s customer support organization allows customers to continue to work without disruption by providing a simple and efficient way to answer requests and resolve issues. Customers can log requests from multiple locations, time zones, and devices. Requests are handled by Workshare’s highly-trained, in-house support staff who can respond in five different languages.

The customer support organization is headed by Michael Ollitervo-Murphy, Chief Customer Officer, who is responsible for enhancing customer satisfaction by embedding a customer-focused culture throughout Workshare. He brings with him over 20 years of expertise in building effective customer service and enhancing customer experience.

Ollitervo-Murphy commented:

“We understand that our customers need to work beyond office hours. We want to ensure that – irrespective of time of day or location – our customers can always reach customer support to help with questions, issues, or additional needs. Putting our customers first means that we flex our services as their needs evolve.”

 

Attached Files

Archive

Workshare Takes Platinum Sponsorship at ILTA 2013 and Awards International Scholarships

Workshare, a leading provider of secure enterprise collaboration applications, today announced that it will be a platinum sponsor at the International Legal Technology Association (ILTA)’s 36th Annual Educational Conference, from August 18 to 22. To mark the event, Workshare will be awarding two scholarships to help qualified members of ILTA attend the conference. The news highlights […]

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Workshare Appoints Alex Wood Vice President of Sales EMEA

Workshare, a leading provider of secure enterprise collaboration applications, today announced the appointment of Alex Wood as Vice President of Sales EMEA. Alex will be responsible for building out Workshare’s EMEA sales team and executing an international sales strategy as well as continuing to build Workshare’s market share across Fortune 1,000 companies. Alex brings 15 […]

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Workshare Takes Platinum at the Cloud World Forum

Workshare, a leading provider of secure enterprise collaboration applications, today announced that it will be speaking at The Cloud World Forum 2013. Boasting the most comprehensive agenda and speaker line-up in the cloud sector, global authorities will present their “how-to” strategies and visions for how cloud can enhance organizations. The event will take place on […]

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