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Customer service top of mind for Northgate

Customer service top of mind for Northgate

Northgate Vehicle Hire has announced that it is to upskill its employees by offering an NVQ course in Customer Service to existing colleagues and new staff who join the company. Going forward, the NVQ will form part of new employee inductions and sees Northgate further demonstrate its commitment to continuous customer service improvement.

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Workshare Extends Customer Support to 24/7/365

Workshare Extends Customer Support to 24/7/365

Workshare, a leading provider of secure enterprise collaboration applications, today announced that it has restructured its support process to enhance its customer experience. Workshare now offers customer support 24/7/365, enabling it to reduce response times and improve time to resolution. Workshare’s customer support organization allows customers to continue to work without disruption by providing a […]

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